Head of Business Change and Readiness

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London/Hybrid

Competitive

Permanent

Not Specified

37.5 Working Hours - (Flexible)

29 May 2026

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Head of Business Change and Readiness

*Please note we only accept online applications.*

Role Overview

As Head of Business Change and Readiness, you will sit at the heart of our transformation – ensuring our strategy and delivery roadmap are well aligned, understood, successfully adopted, and ultimately deliver the outcomes we aim for. Working closely with ExCo and senior leaders, you’ll lead the approach to change, readiness and engagement, bringing clarity to complex transformation and ensuring our people, partners and stakeholders are set up to succeed. This is a high-impact role with the opportunity to influence at the highest level and drive lasting organisational change that benefits our millions of members.

The minimum criteria for this role are:

Demonstrable expertise in practical application of change management methodologies, including ADKAR/Prosci, Kotter, Double Diamond / design‑thinking approaches, and behavioural‑change models.
Proven ability to influence ExCo/Directors and shape strategic conversations.
Strong experience in enterprise wide change communications, narrative shaping, leadership messaging and multi‑audience engagement.

Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential. At Nest, you’ll have access to a range of learning opportunities to learn, grow and build the skills you need to be successful in your role and career.

Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role.

Flexible and agile working

Everyone's personal situation is different.

To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):

hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
reduce or vary working hours
reduce or vary the days worked
work compressed hours
job share

Click here to see the benefits we offer at Nest.

For more information about our recruitment process click here

Directorate/Department Overview

Nest has a bold new purpose and an ambitious corporate strategy. Delivering against this strategy will require transformational thinking and action right across the organisation. The newly formed transformation team, as part of the Strategy and Transformation Directorate, will build an enterprise capability which partners with delivery teams across Nest, makes sure we are bringing our strategy – and future strategies – to life.

The Strategy and Transformation Directorate is a globally-aware, forward-looking team of professionals who push ahead, define and embed Nest’s strategy and its transformational agenda. We are multi-disciplinary. We identify and resolve strategic questions which will shape the future of Nest in fundamental ways, including questions about Nest’s operating model, our relationship with Government, and our role in the UK pension market.

We also own, maintain and embed a compelling, commercially successful strategy for Nest and ensure that the organisation is aligned with its goals both in terms of intent and – crucially – delivery.

We are a team which sees the big picture, asks stretching questions, challenges and collaborates, and demonstrates the confidence, curiosity and leadership to ensure Nest’s purpose, vision and direction are traced into all aspects of delivery at all levels.

We also recognise that strategy isn’t formulated and delivered in a vacuum. We understand and shape our external environment and bring this insight to bear on future strategy development.

Organisational Overview

Nest is an award-winning workplace pension scheme, the largest in the country.

Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background.

We also recognise the importance of diversity of thought and other forms of neurocognitive variation.

Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you’re applying through the scheme.

We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications.

If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: [email protected].

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