Business Operations Manager (FTC) in London/Hybrid - National Employment Savings Trust (NEST)

London/Hybrid

£46,000

Fixed Term

6 months

37.5 Working Hours - (Flexible)

12 Jan 2026

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Business Operations Manager (FTC)

*Please note we only accept online applications.*

Role Overview

We’re looking for a proactive and detail-oriented Business Operations Manager on a Fixed Term Contract which is being offered on a fixed-term basis to ensure continuity of key responsibilities during a defined period of organisational need.

The Business Operations Manager will play a key role in supporting our team during an important period. In this role, you’ll help us strengthen our risk management practices and coordinate our finance processes and procurement activities to keep everything running smoothly. You’ll also get involved in other operational aspects of our work, including central planning and coordination, supplier and contract management, and supporting related internal workstreams. If you enjoy problem-solving, working collaboratively, and making an immediate impact, we’d love to hear from you.

The minimum criteria for this role are:

- Experience with (public sector) procurement, financial administration and risk management

- Experience and track record of operations management, preferably within a professional services sector

- Excellent organisational, time management and multi-tasking skills and close attention to detail

- Experience of producing and maintaining high quality and easy to use business documentation, logs, spreadsheets and dashboards

- Proven track record of being a proactive and effective business operations partner, who is able to develop and maintain effective working relationships within and outside the direct team

- Good working knowledge of MS applications, including Microsoft Excel, PowerPoint and Word as well as collaboration applications such as Sharepoint and Teams.

Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget.

Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role.

Flexible and agile working

Everyone's personal situation is different.

To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):

hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
reduce or vary working hours
reduce or vary the days worked
work compressed hours
job share

Click here to see the benefits we offer at Nest.

For more information about our recruitment process click here

Directorate/Department Overview

The Nest Insight delivers an ambitious programme of research, publications and events, sharing best practice, both nationally and abroad. The team is passionate about the work we do and proud of the positive social impact that we are achieving. We are innovative thinkers, not afraid to challenge the status quo. We work flexibly, creatively and collaboratively. We are committed to supporting each other to learn and develop.

Our findings are shared widely and freely to help inform industry and policymakers so that people around the world can benefit from our work. We amplify our learnings and spark debate through our publications and digital media and by convening events that bring together industry, academics and policymakers. The depth and breadth of our research garners attention. Our work is regularly covered by national media and financial trade outlets.

Whilst Nest Insight is a business unit of Nest Corporation, we are responsible for raising our own operating budget through sponsorships, grants and in-kind support from organisations with similar research interests, goals and values.

By working in partnership with industry, academics, innovators and policymakers, and sharing our research widely and freely, we’re generating insights that could improve the retirement outcomes of millions of savers worldwide. With lots of exciting projects ongoing and in the pipeline, and plans to expand our reach significantly, this is an exciting time to join Nest Insight.

You can find more information about us on our website www.nestinsight.org.uk.

Organisational Overview

Nest Insight is a public-benefit research and innovation centre set up by Nest Corporation in 2016 to find ways to support low- and moderate-income workers to be financially secure, both today and into retirement.

We conduct rigorous, cutting-edge research, working collaboratively with industry and academic partners to understand the needs and behaviours of the new generation of savers created by the UK’s pensions auto enrolment system. We also consider how self-employed workers and others at risk of missing out on pension saving can be brought in. We use our data-driven insights into this wide range of financial challenges to identify and test practical, real-world solutions.

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background.

We also recognise the importance of diversity of thought and other forms of neurocognitive variation.

Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you’re applying through the scheme.

We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications.

If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact [email protected].

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